Privacy Policy

Last updated: 14 October 2026 SafeLane is a games and rewards app for people in Singapore. It is operated by [Company name] ("we", "us"). This policy explains what personal data we collect, why, and the choices you have. We handle personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA). 1. What we collect - Account details: your mobile number, display name, and email address if you give one. - Survey answers: for example your age band, residency status, family situation, housing, work, income band, existing insurance, and how you prefer to be contacted. - Game activity: your games, scores, streaks, points, and the choices you make in the SafeLane Board. - Reward details: the reward you choose, the booth event or adviser team you pick, the topic you want to discuss, and a delivery address if a reward is mailed to you. - Technical data: device and browser information, IP address, and how you reached the app (for example the link or ad you clicked). We use cookies only to keep you signed in and to remember your first visit. 2. How we use it - To run the games, points, leaderboard, streaks, and rewards. - To send you login codes, reminders, and messages about your rewards. - To prevent cheating and abuse, and to keep the service secure. - To understand how the app is used and improve it, mostly using combined (aggregated) figures. 3. When we share it with an adviser team We share your personal data with a financial adviser firm only when you agree to it on the consent screen while claiming a reward. That screen names the firm and the ways it may contact you (for example phone call, SMS, or WhatsApp). We then share your name, contact details, survey answers, the topic you chose, and a summary of your game activity with that one firm only, so that an adviser can meet or contact you. We may receive a fee from the firm when an introduction is made. The adviser, not SafeLane, gives any financial advice. If you claim a reward by home delivery, none of your data is shared with any adviser firm. 4. Other parties We use trusted service providers for hosting (servers located in Singapore), SMS, and email. They process data only on our instructions. We do not sell your personal data. We may disclose data where the law requires it. 5. Your choices - Withdraw consent: you can withdraw consent for an adviser firm at any time from the Me page. The firm will no longer see your contact details in our system. Please also tell the adviser directly if they have already contacted you. - Access and correction: you can see your survey answers on the Me page. Contact us if you want a copy of your data or need something corrected. - Delete your account: you can delete your account from the Me page. We then remove your personal details; we keep anonymous records of points and games for accounting and fraud prevention. 6. How long we keep it We keep your data while your account is active and for as long as needed for the purposes above or as required by law. Unused points expire after 180 days. 7. Security We protect your data with access controls, encrypted connections (HTTPS), and regular backups. No system is perfectly secure, so please keep your phone and login codes safe. 8. Age SafeLane is for people aged 18 and above. 9. Changes We may update this policy. If the changes are significant, we will tell you in the app. 10. Contact For questions or requests about your personal data, contact our Data Protection Officer at [contact email].